FPGA vendors “don't get it”

I am using a variety of FPGA devices, both old and new. The hardest part of using the FPGA is getting and installing the vendor tools. I have several FPGAs sitting around because the vendor tool is unavailable. For example, Lattice has a tool "ICEcube". When I navigate to the page and try to download it I am forced to set up an account. From the terms of service it appears that they want to make sure you don't work for the competition. Sigh. When I tried to set up an account they said they sent me a "confirmation email". The email never arrived (and, yes, I checked that the email address was correct). When I went back to the site and tried to download the tool I was told to reply to the confirmation email. When I tried all the options, such as "forgot password", "create new account", etc. all paths lead back to "confirm email". Thus I can't get the vendor tool. It's not only Lattice. I have a DE10-nano from Intel (nee Altera). That requires a HUGE download called Quartus. Unfortunately the version of Quartus I downloaded (there are many) does NOT support the DE10-nano. How can you make a multi-gigabyte, hours long, HUGE download and not support your own products? FPGA vendors are so busy fighting among themselves for market share they are making it very difficult to use their hardware. Somebody needs to fire their whole sales and marketing teams and use the money they save to "buy a clue". Sure, the software is "free" to download but the software is "expensive" in time, energy, and frustration. Some of the Lattice parts have been reverse engineered with open source so I'm tending to use them for my tasks.