> The jobs involve significant cognitive work, developing new software or hardware applications or solutions, collaborating with teams of professionals, working

> The jobs involve significant cognitive work, developing new software or hardware applications or solutions, collaborating with teams of professionals, working with clients, and engaging in innovation and continuous improvement. > The company provided rich data for a large sample of more than 10,000 employees, for 17 months before and during WFH, from its personnel records and workforce analytics systems. It has a highly-developed process for setting goals and tracking progress towards them, culminating in a primary output measure for each employee. I am skeptical. Why? I've never seen a half-decent way of quantifying output in all my time on the job at 7 companies. Sure, this company complies enough numbers so that clients and upper management feel the performance is quantified, but that's not the same thing. At a minimum this productivity metric needs to be interrogated more closely.