I'm not sure how bad is BB user-interface. Case and point: in Indonesia, BB is probably the hottest phone on the market. These people aren't the same like those

I'm not sure how bad is BB user-interface. Case and point: in Indonesia, BB is probably the hottest phone on the market. These people aren't the same like those in Silicon Valley echo chamber. Point #2, #3, #6 are roughly focusing on the same principals: RIM needs smart, innovative leaders that get things done and deliver with less processes/bureaucracies. A friend of mine worked there and he said his group (including the director) complained about the internal process with respect to shipping out software: they can't just ship software, there are a few hoops they have to go through and that takes toll on their time to be productive. Point #5 is valid. RIM insider told me that they have tons of features way before Apple or MS. Unfortunately they don't have Steve Jobs that always depict everything like the next best thing since the slice of bread. Sometime the media and the analysts are just that: media and analysts. They need stories. They need something to focus on whether it's bad or good. To them, there's no difference between bad publicity and good publicity. For example: I subscribe to InformationWeek and eWeek. They always sing the same song in the enterprise (for quite sometime until I get bored and thinking to unsubscribe): "Your CEO wants to use iPhone or iPad but your CIO blocked them with tons of reasons and instead ask you to stick with BlackBerry". I've got to ask iWeek and eWeek to do an unbiased poll or survey: how many companies do actually want this? Or are these companies that tell you the stories are the minorities? At the end of the day: which one is more cost-effective in terms of enterprise-wide deployment.