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Thank you so much for starting this project and hopefully long-term investment. Incredibly refreshing. The site is down for the moment. What is the situation a
by zipityzi 5y ago
Thank you so much for starting this project and hopefully long-term investment. Incredibly refreshing.
The site is down for the moment. What is the situation about warranty?
Do you plan to offer multi-year options? I’m all for repairing my own laptop, but if there is an option to pay upfront for some peace of mind on at least the parts, I’d bite.
- nrp 5y agoWe offer a pretty standard 1-year limited warranty. Extended warranties are something we are exploring, but are not available yet.
- zipityzi 5y agoThank you for the reply. Great to hear it's on Framework's radar. While the reparability helps (as I'm used to even $800 laptops calling for $300 screens + webcam + Wi-Fi antenna), if it's profitable for Framework, it'd be an instant buy here.