3 ms·
I have things to say on (French) AXA. Worst insurer I ever had the displeasure to deal with. I will spare you the multi-year history, but if you're an expat: AX
by brnt 6y ago
I have things to say on (French) AXA. Worst insurer I ever had the displeasure to deal with. I will spare you the multi-year history, but if you're an expat: AXA will pretend that once you move out, suddenly all 'modern' financial infrastructure has evaporated and only French cheques exist (not cache-able anywhere in my next country, Netherlands) when refunding the fines and erroneously incurred 'costs'.
They'll will string you along for _years_ correcting their own mistakes and then you're stuck with a bunch of useless cheques. I think half a dozen former colleagues and friends tried to help me out too, including someones grandma, to no avail whatsoever.
Really, the worst.
- enlyth 6y agoI used to work for AXA Health insurance. Up until about 2017(!), they were reimbursing people for treatment which was claimed back (as opposed to billed to the insurance company directly) by cheque exclusively, and there were rumours from the finance department that this was because lots of people never bothered to cash in their cheques because of the hassle compared to receiving a direct debit.
- brnt 6y agoIt's a large company: these things are not accidental (was home insurance btw). I know French law enforces cheques validity as legal tender, but it's a supremely asshole move to give them out to foreigners/people abroad. They did mail them abroad to me in the end! This is where someone's grandmother came in, but she couldn't cash them either, even with a letter authorising her. Out of all the countries I've lived in Europe, France is the only one where I ever saw cheques in actual usage! In NL, cheques went out of fashion in the 80ies, and banks haven't had the infrastructure to process them for decades now.