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As a European I am not keen on the European model. Everything just stops. You can't get anything done. We should have SLA's for critical and/or important servic
by rorykoehler 5y ago
As a European I am not keen on the European model. Everything just stops. You can't get anything done. We should have SLA's for critical and/or important services. For example one time I wanted to change the use of a commercial premises and was told to come back in 6 months because the person who takes care of that was on extended leave. IMO this is inexcusable and reflects poorly on Europeans and their values. This attitude problem extends way beyond holidays too. It's a miracle if you find a customer service rep that wants to help you solve your problem. The amount of times I've been fobbed off to go talk to someone else when calling customer support is worrying. As labour protections are so strong no one loses their job over non-performance. We're only hurting ourselves in the long run. This decay is hard to turn around. You need to holiday from something but based on my experience many people are not taking their jobs and role in society seriously enough to earn/need a break at all. I think there is a middle ground we should strive for.
- kelnos 5y agoI absolutely agree with the examples you mention, but I have to believe there's a middle ground! The American system of work-till-you-can't-anymore is just as (if not more) awful, only in different ways. If someone wants to take 6 months off, someone else needs to be trained to handle their responsibilities during that period. Companies should be incentivized (somehow!) to provide good customer service; providing bad service should be more expensive for them than providing good service.
- rorykoehler 5y agoI'd pick Europe over US to live in every day of the week but there is no denying most of the comforts I have in life originated in the US. I even renounced my US citizenship so it's not hypothetical for me.