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> We DO have carefully selected, authorized resellers. USA is a free market. Everyone is authorized all the time to sell every safe product. The term "author
by mleonhard 5y ago
> We DO have carefully selected, authorized resellers.
USA is a free market. Everyone is authorized all the time to sell every safe product. The term "authorized reseller" is a linguistic manipulation which benefits manufacturers at the expense of everyone else in society.
> We cannot vouch for the quality of products sold by unauthorized resellers, therefore, we cannot provide warranty or technical support on any products sold by unauthorized resellers.
This is not true in California. Manufacturers must honor the warranty on all products they originally sold in USA, no matter who later re-sold it. And for products they sold for >$99, they must provide technical documentation for 7 years. I wrote about this in [0].
[0] https://news.ycombinator.com/item?id=24426635 https://news.ycombinator.com/item?id=24426635