My org was just stuck with Service Now recently when someone convinced management it was better than Zendesk, got the contract signed and then resigned when the

My org was just stuck with Service Now recently when someone convinced management it was better than Zendesk, got the contract signed and then resigned when the integration became difficult. Wish I could leave negative feedback on his LinkedIn profile, but the guy even removed mention that he worked with my org and claims to have been self employed the last 3 years.