I think in every company, it is encouraged to help someone who is stuck. By "pairing", I mean that a ticket is assigned to a pair, who complete it as a pair. I'

I think in every company, it is encouraged to help someone who is stuck. By "pairing", I mean that a ticket is assigned to a pair, who complete it as a pair. I've never seen a place where some tickets are done by pairs but others, solo. In my experience, if management isn't fully committed to the process of pairing, then they have a hard time understanding how pairing isn't wasting labor.