Micro-management like that very often fails, though. What do you suggest shops do if they risk crossing the 1% threshold, for example? I agree that a lot can b

Micro-management like that very often fails, though. What do you suggest shops do if they risk crossing the 1% threshold, for example? I agree that a lot can be done if you're careful about how you do it, but if you aren't careful enough, you may easily make things worse.