It does work "at scale" but you need to launch, fail, and iterate just like any product. Georgia State University is a great example of successfully implementi

It does work "at scale" but you need to launch, fail, and iterate just like any product. Georgia State University is a great example of successfully implementing the goal of "college success" and continuing to innovate. They started by solving the problem of students accepting their offer letter, but never choosing classes during that crucial first summer. First tool they built used a combination of AI chat box and counsellors to answer common questions, help students fill out forms, and/or get financial aid. At each step of product development they asked "what's next?". For example choosing a degree is "hard" for first generation college students. So they built salary, and career earnings during the UX where you pick your courses. Another non-SMS solution they provide is automatically depositing money into student's accounts who are low and struggling. This especially helps 4th year students who may have burnt through their financial aid. https://www.youtube.com/watch?v=Rh20W2uXHCc&ab_channel=BillGates https://www.youtube.com/watch?v=Rh20W2uXHCc&ab_channel=BillG...