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I like how they "guarantee support in case of problems" after you pay them. God forbid they lose a customer. Are they going for repeat buys?
by andreshb 5y ago
I like how they "guarantee support in case of problems" after you pay them. God forbid they lose a customer. Are they going for repeat buys?
- vmception 5y agoThey want to ensure ransoms are paid by there being lots of sources that say they do what they say. The kneejerk reaction is to be skeptical and waste time. The only reaction is to determine if you have a backup or not, or if the consequences are favorable or not. In all of the “or nots” then you pay and move on. In the absence of consumer protection, word of mouth (or the compulsory google results) is key.
- est31 5y agoNo but they want to get a reputation that paying them makes the problem go away. With that reputation, more people will pay instead of thinking it's a waste of money as the data are gone one way or another.
- edoceo 5y agoGotta honour the Pirate Code.
- philips4350 5y agoI saw a youtube video once of someone trying to communicate with ransomware attackers and their support was better than even some legit companies. It was funny as hell how they were so 'professional' about it