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Might also be worth ensuring that the users have support or at least howtos to set and use your app, ensuring that they're actually using it during the trial (m
by iron_ball 18y ago
Might also be worth ensuring that the users have support or at least howtos to set and use your app, ensuring that they're actually using it during the trial (maybe auto-extend their trial if they never got around to using it -- you don't want to lose them instantly if they finally go to the app and the trial is over).
- gscott 18y agoI like that auto-extend idea. "We noticed you didn't get a chance to use your trial period, we wanted to give you a second chance trial and help you get started".