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My annoyance with the local stores is that they don't even try to compete on the only things they can compete on. They're never going to win on pricing or sele
by Karunamon 5y ago
My annoyance with the local stores is that they don't even try to compete on the only things they can compete on.
They're never going to win on pricing or selection. The Amazons and Walmarts of the world are backed by huge logistics networks and software, with ruthless efficiency.
What they could absolutely thrash the big guys on is service and experience... yet they don't even bother. Disinterested jobsworth sales droids (usually teenagers) who know nothing about what they're selling or where they're selling it don't make for a compelling experience. The times I've had to flag someone down who was either playing on their phone or chitchatting with coworkers who then proceeded to look at me like I'm the one being an asshole in this interaction for interrupting before being absolutely no help at all has placed quite a few local businesses on my "do not shop here" list.