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In Europe, they are bound by the same law, so return policies are not something I worry about. Shipping fees are clearly stated at checkout and honestly so damn

In Europe, they are bound by the same law, so return policies are not something I worry about. Shipping fees are clearly stated at checkout and honestly so damn cheap that I don't care. Delivery windows? It's the same delivery companies that Amazon uses or used to use. In Germany mostly DHL, who I never had a problem with. It's fine if your prefer what you prefer, I'm just saying that the experience of buying from random, smaller online shops got a lot better lately and is coming closer to Amazon.

fauigerzigerk 5y ago
>In Europe, they are bound by the same law, so return policies are not something I worry about. No, the law does not mandate a specific returns policy. It just sets minimum standards. I can return almost anything to Amazon for free if I don't like it. I don't do that very often, but knowing that I can is one of the biggest incentives for me to buy from Amazon. >Shipping fees are clearly stated at checkout and honestly so damn cheap that I don't care. I have often gone through a lengthy ordering process before finding out at the very last step that my £20 order would incur a £5 delivery fee. And it's fine. It often doesn't make economic sense to make free deliveries to the doorstep. But that's yet another reason in favour of small stores sharing a logistics platform such as Amazon. >Delivery windows? It's the same delivery companies that Amazon uses or used to use. In Germany mostly DHL, who I never had a problem with. Here in London Amazon makes most deliveries directly. I can track deliveries in real-time and I know what they do if I'm not home. I had lots of issues with other logistics companies. They often lie about having made a delivery attempt and drop off parcels at some distant shop or depot.
- turbinerneiter 5y ago
  Well, my experience in Germany is different than yours in London apparently.
- CRConrad 5y ago
  > >In Europe, they are bound by the same law, so return policies are not something I worry about. > No, the law does not mandate a specific returns policy. It just sets minimum standards. If you're satisfied by that legal-minimum standard it comes to the same.

fauigerzigerk 5y ago

>In Europe, they are bound by the same law, so return policies are not something I worry about. No, the law does not mandate a specific returns policy. It just sets minimum standards. I can return almost anything to Amazon for free if I don't like it. I don't do that very often, but knowing that I can is one of the biggest incentives for me to buy from Amazon. >Shipping fees are clearly stated at checkout and honestly so damn cheap that I don't care. I have often gone through a lengthy ordering process before finding out at the very last step that my £20 order would incur a £5 delivery fee. And it's fine. It often doesn't make economic sense to make free deliveries to the doorstep. But that's yet another reason in favour of small stores sharing a logistics platform such as Amazon. >Delivery windows? It's the same delivery companies that Amazon uses or used to use. In Germany mostly DHL, who I never had a problem with. Here in London Amazon makes most deliveries directly. I can track deliveries in real-time and I know what they do if I'm not home. I had lots of issues with other logistics companies. They often lie about having made a delivery attempt and drop off parcels at some distant shop or depot.

turbinerneiter 5y ago
Well, my experience in Germany is different than yours in London apparently.
CRConrad 5y ago
> >In Europe, they are bound by the same law, so return policies are not something I worry about. > No, the law does not mandate a specific returns policy. It just sets minimum standards. If you're satisfied by that legal-minimum standard it comes to the same.