I haven't managed a big project before, but is spying on your users really the only way to handle bug monitoring? Couldn't people just...report bugs when they h

I haven't managed a big project before, but is spying on your users really the only way to handle bug monitoring? Couldn't people just...report bugs when they happen? Submit logs? You know, voluntarily? Hey, you could even have a version with telemetry, quarantined off by itself with a bunch of warnings that people can download and run if they want to help, similar to non-release builds. But forcing it on everyone, even if it's "off by default," is no good.