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CEO didn't set about fixing anything. Just lowered prices long enough to get a captive audience, and then just set about increasing prices like everyone else.
by IG_Semmelweiss 6y ago
CEO didn't set about fixing anything. Just lowered prices long enough to get a captive audience, and then just set about increasing prices like everyone else.
https://news.ycombinator.com/item?id=12076900 https://news.ycombinator.com/item?id=12076900
Its fair to change prices but you need to be transparent about your plans to your customers.
Giving customers less than 60 days notice, prior to start charging them huge fees to customers deciding to their business elsewhere, seems particularly sleazy.