If you haven't read it, I highly recommend David Graeber's 'The Utopia of Rules: On Technology, Stupidity, and the Secret Joys of Bureaucracy' This article is

If you haven't read it, I highly recommend David Graeber's 'The Utopia of Rules: On Technology, Stupidity, and the Secret Joys of Bureaucracy' This article is just another typical example of the parasitic administrator class devaluing the people that do real work.