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I think this actually works in Amazon's favour. It's a completely intractable problem to find the best widget from 17 pages of almost identical widgets with com
by Traster 5y ago
I think this actually works in Amazon's favour. It's a completely intractable problem to find the best widget from 17 pages of almost identical widgets with completely unstructured data to sift through. So what do customers do? They buy the Amazon recommended choice. It serves two purposes, it crowds out any competitive market place whilst capturing practically all of the value by determining what gets put in front of the customer first.
- CodeMage 5y agoI'm not sure it really works in Amazons favor. Sure, some customers might be more inclined to buy the Amazon recommended choice. But I wonder how many are frustrated like me. When I buy stuff on Amazon, it's not because I want Amazon to recommend their pick. I want to compare alternatives and make my own choice. That's getting harder and harder, because there's a gazillion identical results with spammy, polluted product names, sold by a bajillion different-yet-indistinguishable sellers. And each one of those results has a nice, fancy-looking template, but when you start reading, it's full of spelling and grammar errors. It's as frustrating as trying to have a "conversation" with a chat bot. What's the solution? Beats me. A naive part of my brain is suggesting some kind of vetting process for sellers, or maybe a trust rating, but I'm sure there are tons of horrible problems with those ideas.
- marmot777 5y agoTotally and you order something and it’s not like the reviews said it would be... because a ton of them are fake.