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This is the entire game in consulting. Your client comes to you asking for something but with certain expectations in mind. The job of a good consultant is to m
by wayoutthere 5y ago
This is the entire game in consulting. Your client comes to you asking for something but with certain expectations in mind. The job of a good consultant is to meet those expectations - stated or not. You learn pretty quickly how to figure out what they’re really asking.
- Jiocus 5y agoThere's also the Big Bad consulting trope which has it all backwards. Client states they need something like Y, consultants assess the situation, understand they should do X but keeps it to themselves, the parties come to an agreement to solve Y and do so. Client states they need something like X..
- wayoutthere 5y agoIn my experience it’s usually more client states they need Y, consultants assess the situation and recommend X, but the client still insists on Y. 6 months later they come back to the consultant and ask for X because Y didn’t work.
- Jiocus 5y agoYes, I've experienced as much. Reality gives a more nuanced impression on things.