This shows up in the library space as the Reference Interview: https://en.wikipedia.org/wiki/Reference_interview https://en.wikipedia.org/wiki/Reference_intervi

This shows up in the library space as the Reference Interview: https://en.wikipedia.org/wiki/Reference_interview https://en.wikipedia.org/wiki/Reference_interview Patrons engaged in research show the same pattern and it's important for a librarian to accurately assess what the patron is truly looking for.