5 ms·
Why not cancel the new invoice and pay the old one as they said?
by jhasse 5y ago
Why not cancel the new invoice and pay the old one as they said?
- vibhavsinha 5y agoThey are not asking for direct payment. They want me to pay the collection agency. I am not going to make an international payment to some random company that I have no idea about. I suspect they want me to do this because closing internally with the company will mean admitting to the agency that they sold a bad debt.
- jhasse 5y ago> I am not going to make an international payment to some random company that I have no idea about. Why not? You do have an idea about them: TeamViewer asked you to pay them. > I suspect they want me to do this because closing internally with the company will mean admitting to the agency that they sold a bad debt. Maybe. Maybe that's just how it's easier for them.
- kwyjobojoe 5y agoWhat a stupid suggestion. If a company cannot be trusted to fix a simple billing issue, I sure as hell wouldn't trust their choice of random foreign company that for some reason they want me to send money to to fix their mistake. This screams of dodginess and shoddy unfriendly customer service.
- jhasse 5y agoYou're being rather unfriendly yourself.
- bartvk 5y agoWhy not credit the new invoice, and mark the old one paid as the client asked?
- jhasse 5y agoBecause they are incompetent.
- mrlinx 5y agoOn top of all the reasons already given, keep in mind the company is asking for additional late fees.
- jhasse 5y agoSure, just don't pay those.