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> If you want to learn how your users use your software - simply ask them And thus lose input from most of your users. This then skews your decisions towards t
by tazjin 5y ago
> If you want to learn how your users use your software - simply ask them
And thus lose input from most of your users. This then skews your decisions towards the slim fraction of users that can be bothered to fill in surveys and such, and eventually you lose the other users.
(Opt-in) telemetry is totally fine, IMO. It would be preferable that companies self-host the backend though.
- rhn_mk1 5y agoWhile the observation seems correct, I would not be too hasty to view it as a justification of telemetry. Instead, I propose viewing it as a vicious cycle that should be fought.