This seems like reporting of yet another principal/agent conflict when using third parties? The drivers end up with perverse incentives to circumvent the princi

This seems like reporting of yet another principal/agent conflict when using third parties? The drivers end up with perverse incentives to circumvent the principals instructions when theyre ambiguous or conflicting. Disappointed but not surprised with the click-seeking phrasing of the headline and article. > These drivers say their bosses, who own Delivery Service Partner companies are demanding they turn off the app so that drivers can drive recklessly to hit Amazon quotas without being detected by Mentor and Amazon. > By getting drivers to turn off the Mentor app, Amazon's delivery companies—small contractors which are paid by Amazon to facilitate package delivery around the United States—can push drivers to circumvent Amazon's strict driving rules intended to prevent accidents in turn raising stats that can increase revenue in a cutthroat landscape where many delivery companies are barely scraping by, and get paid per package delivered on time in addition to bonuses that are earned through efficient, safe driving recorded by the Mentor app. > Amazon adds an additional revenue per package delivered, in addition to bonuses that can be pocketed by delivery companies or distributed to drivers at their discretion.