I suspect they wrote thousands of lines of code "Agile" style, without nearly enough upfront design. Now there is too much code to rewrite and it's too hard to

I suspect they wrote thousands of lines of code "Agile" style, without nearly enough upfront design. Now there is too much code to rewrite and it's too hard to change. I would be more sympathetic if it just lacked functionality, but instead the marketing claims all these features that are likely to eat your data. IMHO, it's an example of where open-source and the "bizarre model" failed to deliver.