To be fair, what passes for customer support at PayPal nowadays is a joke. PayPal is far from being the only one but yeah... Still better than “community forums

To be fair, what passes for customer support at PayPal nowadays is a joke. PayPal is far from being the only one but yeah... Still better than “community forums run by volunteers” but not much. I also wonder what drives all these volunteers to answer on the companies community forums. They can’t do much because they have no access to any of the internal systems, they aren’t getting paid... what’s the point? Is the customer service industry so competitive that you need “side projects” there as well in the form of volunteering to be an unpaid CSA?