This is a problem in a bunch of larger retail stores here in Australia. JB Hifi, Harvey Norman, Myer, David Jones, Bing Lee, Anaconda and more - I've walked in

This is a problem in a bunch of larger retail stores here in Australia. JB Hifi, Harvey Norman, Myer, David Jones, Bing Lee, Anaconda and more - I've walked in knowing what I want, finding a sales person to let me buy it is near impossible. When you do find someone who works there "Oh, sorry, I don't work in that department" is the response half the time, and "Sorry, I'm with another customer at the moment, I'll be with you shortly" is most of the remaining times. Purchasing online for 'click and collect' isn't necessarily any better - I've stood waiting at the collection desk for the better part of an hour while someone goes to find thing that I've already paid for and been told is ready for pickup just an hour prior. Retailers have gone to try and compete with online by trying to match prices rather than just better service. If I'm walking into a store it's because I either want it now, damn the premium, or need to see/feel it to know if it's right.