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I agree with you but it turns out billing is a hard, unsolved problem. Basic monthly SaaS subscriptions charged automatically to a credit card? Simple. Selling
by driverdan 5y ago
I agree with you but it turns out billing is a hard, unsolved problem.
Basic monthly SaaS subscriptions charged automatically to a credit card? Simple. Selling physical products with a shopping card system? Harder but plenty of existing systems that do it well. Anything else is surprisingly hard, especially at enterprise scale with the level of customization that introduces.
IMO there's a good startup opportunity for a no code billing system that is highly customizable, auditable, and testable. Seeing the level of customization that's often needed I don't know if it's even possible.
- mattmanser 5y agoBasic monthly SaaS subscriptions charged automatically to a credit card Even that's no simple anymore. If you're in the EU, there's new laws around subscriptions, so you have to be able to handle a customer being forced to renew their subscription by re-inputting their security code. So now Stripe (not their fault really) has a ridiculously complicated paymentintent pathway that's worse than paypal, forcing you to send users to their site, plus you have to write a whole pathway for if a subscription gets flagged for renewal.