2 ms·
This is like the opposite of the 1982 Tylenol recall[1]. Deny the problem. Minimize the impact. Until the outrage reaches such a level that you have to do the r
by AlexandrB 6y ago
This is like the opposite of the 1982 Tylenol recall[1]. Deny the problem. Minimize the impact. Until the outrage reaches such a level that you have to do the recall anyway and your reputation is now dirt.
[1] https://en.wikipedia.org/wiki/Chicago_Tylenol_murders#Johnson_&_Johnson_response https://en.wikipedia.org/wiki/Chicago_Tylenol_murders#Johnso...