Try running a practice with a disfunctional customer service team, insurances that make you do cartwheels to get paid, a billing team that keeps their performan

Try running a practice with a disfunctional customer service team, insurances that make you do cartwheels to get paid, a billing team that keeps their performance measurement secret, ever changing regulations, random audits at all levels and from all directions, and patients skipping on their portion of the bill. It should not be surprising that doctors choose the path of least resistance: they go with the salesperson that came to meet them for lunch