I’ve been bumped into SLA hell when incorrectly filling out a form as well. Go fill the form to make the request - it’s got a 3 day SLA so it shouldn’t be a pr

I’ve been bumped into SLA hell when incorrectly filling out a form as well. Go fill the form to make the request - it’s got a 3 day SLA so it shouldn’t be a problem. Day 3 - form rejected due to missing a small detail / something they could call me about. Day 4 - I see the notice the form is rejected and either a) have to resubmit and wait 3 more days or b) escalate because now this is an emergency.