Seems like some of the same ideas in Donald Reinertsen presents in his books and videos. He thinks in queues and the cost of delay. The cost of delay when you

Seems like some of the same ideas in Donald Reinertsen presents in his books and videos. He thinks in queues and the cost of delay. The cost of delay when you try to keep everyone busy all the time. I'm reading his book The Principles of Product Development Flow.