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Phoning for anything is my favorite thing. Absolutely I want to talk to customer service. No I don’t want this automated (especially when I’m trying to get myse
by seem_2211 5y ago
Phoning for anything is my favorite thing. Absolutely I want to talk to customer service. No I don’t want this automated (especially when I’m trying to get myself a slightly better deal). And I hate phone trees with a passion, just get me the operator now.
- dsr_ 5y agoPhoning is my least favorite thing (well, except for in-person visits), but I also want a human on the other end of the line when I call. If I'm calling, it means I couldn't get the website to do the right thing for me.
- rocqua 5y agoAgreed. I detest calling, and will do all the automated website things I can to avoid it. When I do call, gimme a human.