The through line for all of these disasters seems to be a thirst for attention and adulation. Fried and DHH have always been super excited to tell us how to wor

The through line for all of these disasters seems to be a thirst for attention and adulation. Fried and DHH have always been super excited to tell us how to work, but it turns out when a crisis came to their company, they managed to mess it up to an unbelievable degree. Fried was so thirsty for attention that he told us how to manage a crisis like this before he’d even bothered to handle it himself or even tell his own employees about the policy changes first. If this is how these two are going to manage after decades at this, maybe they should bring in some executives willing to do the actual work of managing instead of bungling it themselves.