I've helped my grandmother manage her business listing on there. It has brought many happy costumers and for at least 4 months a year we have a full booking of

I've helped my grandmother manage her business listing on there. It has brought many happy costumers and for at least 4 months a year we have a full booking of all spaces. However, the product is poorly done. It is hard to navigate and there are no tools to share accounts or have multiple listings within one account. I've also encountered numerous technical errors and limitations that make me think the product might not be secure. It feels like the more recent features are sitting on an outdated and overly complex codebase (just a guess). So if any TripAdvisor employees are listening - thank you for a product that has worked well for us. But if you can improve it I am sure you could bring in more costumers on both ends (managers and travelers).