4 ms·
Easy to say, tough to do. I feel personally beholden to all our users, and I want to make sure they can use the site effectively. To that end, I try to help as
by MicahWedemeyer 15y ago
Easy to say, tough to do. I feel personally beholden to all our users, and I want to make sure they can use the site effectively. To that end, I try to help as best I can. It's a drain, but I feel guilty just ignoring someone who is begging for help.
- WA 15y agoI know exactly the feeling you describe. But I think some posters here are right and there might be a little issue with your design. Maybe you simply lack a little snippet of information somewhere like "Cookies need to be enabled" or something like that. Or they simply don't recognize easily whether they are logged in or not. Maybe it helps if you ask some people to perform a specific task while you're watching them (for example your friends). You can learn a lot from that about your design.
- kelnos 15y agoIt really isn't that hard, especially given the relative anonymity of the internet. I've done it before, and while I'm not going to say it's a good feeling actually doing it, I feel so much better afterward knowing that my overall stress level is going to be lower. Some people are just poison when it comes to providing support, and they're not worth the time, money, and stress.