KPN is now one of many ISPs in Holland. They were the former telco monopoly (think AT&T), and as such they still own a large share of the physical infrastructu

KPN is now one of many ISPs in Holland. They were the former telco monopoly (think AT&T), and as such they still own a large share of the physical infrastructure. They are also one of several Wireless providers in the country (along side T-Mobile, Vodafone, etc). Seeing this as the future they completely reshaped their business model behind 'mobile'. Trouble is, they based it all on the continued growth of SMS, talk-time minutes, and international calling (NL is small) with 'internet' as a cheap add-on. Oops. WhatsApp and other chat programs are swiftly murdering SMS on mobiles here, and Skype and other VoIP usage is also picking up. KPN wanted to stop the bleeding by imposing a tax on these apps and accidentally leaked their Deep-Packet-Inspection plans. Other mobile providers admitted they also had similar plans. The DPI plans probably would have failed in the long run anyway (SSL/VPN), but thankfully NL got a net neutrality law out of the whole fiasco.