I think that's a slight misunderstanding of the article. When Andy talks about 'design' he means the engineering part - design of the code, architecture etc. We

I think that's a slight misunderstanding of the article. When Andy talks about 'design' he means the engineering part - design of the code, architecture etc. We have a separate team of graphic designers who do just that and aren't engineers. Disclosure: I'm an engineer at TripAdvisor.