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While I do see mostly economy cars on the lots, the only time they gave me a smaller car than I had reserved was during a freak snowstorm. Weeks ahead I had exp
by pfranz 5y ago
While I do see mostly economy cars on the lots, the only time they gave me a smaller car than I had reserved was during a freak snowstorm. Weeks ahead I had explicitly reserved a 4x4, I called to confirm before I got on the plane, but when I showed up they could only offer me their smallest economy car saying they gave those cars to preferred members (cue Seinfeld's rant on reservations).
Every other time they either push me to upgrade, or for whatever reason upgrade my car for free. I usually decline because if it's just me with a carry-on I'd prefer not to pay the extra cost of gas. When I've needed a full-size/SUV I've never had a problem.
Although, one other issue is the widest selection is near an airport. If you're taking a road trip and not flying you may have to drive to one.