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There was a chain of gyms in Boston that famously required you to go there in person to cancel. When they closed due to COVID, they continued charging their me
by amalcon 5y ago
There was a chain of gyms in Boston that famously required you to go there in person to cancel. When they closed due to COVID, they continued charging their members. The closure prevented members from both cancelling and making use of gym services.
That got shut down pretty quickly, but it's telling that they even thought they could get away with something so brazen.
- pmcollins 5y agoThe Economist magazine doesn’t let you cancel your online account online. You have to call. But they closed their call centers due to covid, so there is no way to cancel your account.