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Takeaway quotes from the video (these start at around 5:42): https://youtu.be/s8rl2EVpwvs?t=344 https://youtu.be/s8rl2EVpwvs?t=344 o "When we're hiring, we al
by peter_d_sherman 6y ago
Takeaway quotes from the video (these start at around 5:42):
https://youtu.be/s8rl2EVpwvs?t=344 https://youtu.be/s8rl2EVpwvs?t=344
o "When we're hiring, we always keep in mind that we're looking for people -- not positions."
o "We don't look for people who have the necessary skills -- we look for people who have the necessary desire."
o "Anyone can be taught a skill or task -- but not anyone can be inspired to care."
o "We don't hire people because they can do a job -- we hire people because they want to do a job."
o "We don't look at resumes -- we listen to references. A resume can tell you where someone's worked and how long they've worked there -- but what it can't tell you, is what kind of person they are."
o "Some of our most successful staff members -- had little to no restaurant experience when they started."
o "We look for incredible people from all walks of life. We look for great personalities and attitudes. But in order to get these people, you have to create an environment that they want to be in, an environment that they're attracted to. A place that they want to go, every day."
o "We always put our people first -- they are your main stakeholders! They are the core of your business. More so than your customers or even your investors! And if ever there was a secret to attracting and retaining great people -- that's it!"
o "We all know the expression: 'Good help is hard to find' -- but it's just not true! In fact, it's easy to find!
What's hard to find is a good environment!"
o "And I think of our business as proof -- we no longer have to go out looking for these incredible people anymore -- they come looking for us!"
o "Turnover is no longer an issue for us! Yes, in our first year, we lost like 3 - 5 of our opening staff -- but we also gained 37 new team members. In fact, today we have the opposite problem: We have too many people that we want to hire!"
PDS: Here are some links to Aaron's restaurant and his restaurant group:
https://www.rosesluxurydc.com/ https://www.rosesluxurydc.com/
https://www.rosesrestaurantgroupdc.com/ https://www.rosesrestaurantgroupdc.com/