I ran into this myself 18 months ago. I had subscribed years ago online, but was unable to cancel online. I informed the person who canceled my subscription ov

I ran into this myself 18 months ago. I had subscribed years ago online, but was unable to cancel online. I informed the person who canceled my subscription over the phone that I'd never consider doing business with them again, unless they fixed the problem. I hope it's fixed now! That'd be a great improvement