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If your billing address is in California, the NYT do let you cancel online. They intentionally make it extremely high friction.
by elithrar 5y ago
If your billing address is in California, the NYT do let you cancel online.
They intentionally make it extremely high friction.
- gundmc 5y agoI'm in California and was able to cancel online but only after waiting in queue and then "chatting" with a retention specialist for 10 minutes. This was about 2 years ago so maybe they've changed since.