> You don't need to be a behemoth to embrace a crappy business model. It's also the almost cliche case study in undergraduate business school. Known as the "Ko

> You don't need to be a behemoth to embrace a crappy business model. It's also the almost cliche case study in undergraduate business school. Known as the "Kodak" model or the "Gillette" model: "Give away the camera, sell the film" or "Give away the shaver, sell the blades" and while it's not an exact fit (I doubt they're selling the washer at cost) it's in the same vein.