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Here's a fun one: An e-commerce website that offers a subscription page for signup but requires you to contact customer service by phone or email in order for
by MisterBastahrd 6y ago
Here's a fun one:
An e-commerce website that offers a subscription page for signup but requires you to contact customer service by phone or email in order for you to cancel. Went through this recently with Bespoke Post. I sent the cancellation email, their customer service person replied saying that they would instead suspend my subscription for three months, and required me to send them another email.
I'd LOVE to see an FTC rule that requires companies who take subscriptions by web have link on the account page to unsubscribe by web.