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The world of CRM is so weird. I worked with Real Estate Agency (<20 employees) and they were looking into CRMs. After trying out half a dozen CRMs they ended u
by anyfactor 5y ago
The world of CRM is so weird.
I worked with Real Estate Agency (<20 employees) and they were looking into CRMs. After trying out half a dozen CRMs they ended up commissioning a custom one. There is no single CRM out there that is designed for you.
- ZephyrBlu 5y agoI'm curious why their needs weren't met with an off-the-shelf CRM? Is their use case really specific or fine-tuned?
- kube-system 5y agoMost CRMs (and especially Salesforce) have seen every business model under the sun and are customizable to fit any business process that you can write an ERD for (i.e. literally anything). Oftentimes when people think they need a completely custom solution, it's because they're getting caught up on the default naming conventions and/or default sales processes (which are customizable in basically every mainstream CRM). I would agree that no CRM is designed specifically for anyone -- that's the whole reason why any of the remotely good ones are built with configurability and customization in mind. The out-of-box-experience with most CRMs is always a traditional "product sales" paradigm, simply because that's the most common. You can definitely customize it to work with other types of models though.