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There’s no vote to determine whether or not a company’s culture is good. We have to look at outcomes and then work backwards. Customers play a key role in those
by bradleyjg 6y ago
There’s no vote to determine whether or not a company’s culture is good. We have to look at outcomes and then work backwards. Customers play a key role in those outcomes, and therefore determining whether a culture is good or not, despite not knowing anything about it.
- j4yav 6y agoCouldn’t you have a quite terrible culture that delivers results through illegal means or coercion that would pass this test?
- bradleyjg 6y agoI personally don’t think such a system would be competitive over the long term. I look at the most totalitarian countries, that use widespread coercion to encourage productivity, and notice that they aren’t wildly successful from an economic output point of view.