One of the best things you can do when you join a new organisation is figure out who those people are. They often know where the bodies are buried (or that obs

One of the best things you can do when you join a new organisation is figure out who those people are. They often know where the bodies are buried (or that obscure document stored on a documentation system from two generations ago that was deprecated but never removed "just in case" that describes exactly the system you are currently looking at wondering "wtf"). In an idealised world it wouldn't happen but I've never managed to work anywhere close to that.