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> They don’t want hundreds of different versions out there. As much as people claim otherwise they will get bug reports from old versions. Anyone that’s ever su
by Lev1a 5y ago
> They don’t want hundreds of different versions out there. As much as people claim otherwise they will get bug reports from old versions. Anyone that’s ever supported users knows that’s going to happen.
- Make it clear that only a certain version or a sliding window of versions is supported.
- Close reports from unsupported versions.
- Done.
Other projects/companies do this just fine last I checked.
- bradleyjg 5y agoIf that works for you, you should definitely run your business that way. Likewise, if you’re a customer of docker I’m sure they’ll be very happy to hear from you as to what it’ll will take to keep your business. Yesterday I grabbed a free book off a stoop in Brooklyn. Should I go on Twitter and trash the homeowner because there are pencil marks in it?
- grayhatter 5y agoDo the pencil marks randomly appear on pages you needed to read because the homeowner magically changed them remotely? Did the homeowner then tell you, that you could make it stop happening if you paid them? I think yeah, you should trash the homeowner for being a dick in that case. Sure, free book, and the homeowner assumedly thinks the book is better that way, but at what point does this 'free book' became the responsibility of the new owner? Where's the line between the as is, and as is but we're gonna randomly make it worse?
- deleted 5y ago[deleted]
- mthoms 5y agoLet's use your analogy. Is it okay for a free ebook to remotely update (in a way that makes the version you previously downloaded gone forever)? How about a free documentary you downloaded? A textbook? Would it still be okay if the update takes content away or otherwise makes the item less valuable? What if it introduces content you find objectionable, and don't want on you machine? Still okay? No, it's not. That's ridiculous. If you agree to give something away for free as part of your business strategy then you can make all the changes you want to future versions. You can even stop offering new downloads or updates for free at all. What you shouldn't be able to do is retroactively change the product you already gave me for free. You made a business decision. If it later turns out it was a bad one then tough luck. I have rights as a consumer and as a human being. Yes, even if you give me something for free. To suggest otherwise is blatantly anti-consumer and morally bankrupt.
- ctvo 5y agoYour whole series of replies has been "Docker can do whatever they want, don't like it? Uninstall!" People are sharing their opinion on the direction of a popular software product. I'm confident they understand how to uninstall Docker if that was their intention. Continuously pointing out it's free like that's a valid defense is mind boggling. > Yesterday I grabbed a free book off a stoop in Brooklyn. Should I go on Twitter and trash the homeowner because there are pencil marks in it? For this to be valid, the homeowner who left the book out is demanding you pay them money otherwise they'll enter YOUR home and update the content of the book next time you try to read it. Of course this is completely acceptable because you can always throw the book away.