> ...the MTA is an organization where few people ever leave: “Our turnover is so small,” he says. “From the top to the bottom, 600 people in this organization,

> ...the MTA is an organization where few people ever leave: “Our turnover is so small,” he says. “From the top to the bottom, 600 people in this organization, every single person, I signed off on their paperwork. These are my troops. These guys have supported me over the years. All my managers, I think my most junior manager might have 15 years.” This seems great from a sentimental standpoint but perhaps it's part of the problem with the MTA in general. You don't want the same people with the same ideas for decades. That's how you end up with government agencies running IBM mainframes in 2021, which this guy seems to say as a point of pride rather than shame. Edit: Not that running an IBM mainframe itself is necessarily shameful (although the default certainly leans that direction). But as others pointed out this guy purchased expensive-to-maintain systems at the tail end of their life with seemingly little or no regard to how it affected the users as opposed to just how easy it was for the operating agency. Not exactly something to celebrate.